About Xylar
Xylar (Xylar Health, Inc.) is building the communications operating system for the independent clinic front desk. We bring the fragmented stack of phone, voicemail, SMS, online booking, forms, and follow-up tracking into a single task-centric workspace, with an AI receptionist handling what it can and your team handling everything else with the kind of structured context they've never had before.
What we believe
The dominant response from the AI ecosystem so far has been automation-first: ship an AI receptionist that answers every call and pretend the front desk problem is solved. That works in narrow verticals where the call mix is uniform. In most healthcare, AI realistically closes 40–60% of calls on its own. The other 40–60%, including refills, prior auths, clinical questions, billing disputes, and complex reschedules, still need humans, and the front desk still has nowhere coherent to do that work.
Xylar takes the opposite approach: augmentation-first. The AI is one feature inside a larger workspace whose job is to be the screen the front desk lives in all day. Every inbound call, voicemail, SMS, escalation, and follow-up flows through one inbox. The AI handles what it can. The humans handle what it couldn't, with structured context, live presence, and accountability they don't have today.
Where we are
Xylar is in early customer research with independent practices across three verticals: physical therapy, mental health, and primary care / family medicine. We are a remote-first company based in the United States and serving clinics nationwide. If you run an independent clinic in any of those verticals, or work the front desk at one, we'd like to learn from you.
Contact
Email us at support@xylarhealth.com, or use the customer research form on the homepage. You can also find the founder on LinkedIn.