How Xylar Health works
Xylar Health sits behind your existing phone number. When a call goes to voicemail, Xylar takes over and hands your team a clear, actionable summary before they've even picked up the phone.
Three steps
- Patient leaves a voicemail as usual — Nothing changes for your patients. They call your clinic's existing number. Xylar captures the voicemail in the background — no number porting, no IT setup, no downtime.
- Xylar transcribes and summarizes in seconds — Using medical-grade speech recognition, Xylar converts the audio to text and generates a plain-English summary of what the patient needs. Not a transcript — a summary. The difference matters when you have 30 messages to work through before 9am.
- Your team sees a prioritized inbox — Every voicemail is classified as Urgent, High, Normal, or Low based on clinical context — not just keywords. Urgent messages surface to the top. Your front desk knows exactly who to call back first, every time.
What makes Xylar different
- Medical-grade transcription — Built on AWS Transcribe Medical, not generic speech recognition. It understands clinical language because your patients speak in clinical language.
- Urgency triage that understands context — "I've had some chest tightness, it's probably nothing" gets flagged URGENT. A system without clinical context misses that. Xylar doesn't.
- 10-minute setup, no IT required — Forward your unanswered calls to your Xylar number. That's it. Your existing phone system, your existing number, zero disruption.
You can also see this on the homepage or book a demo to learn more.